Commercial disclosure
Seller information for purchases from SMB Base.
- Legal name
- SMB Base
- Address
- 77/21 Ngo Gia Tu Street, District 10, Ho Chi Minh City, Vietnam
- Phone
- (+84) 378 087 657
- [email protected]
- Head of operations
- Chu Duc Tien
- Prices
- As listed on each service page. All services
- Additional fees
- Paying at a convenience store (konbini) may incur an additional fee.
- Payment methods
- PayPal, credit card or international bank transfer, depending on the service fee.
- Payment timing
- PayPal and credit card payments are processed immediately. International bank transfers are processed once we confirm the payment.
- Cancellations and refunds
- If you cancel a service after paying, the fee for the current month is not refunded. If you have already paid for the following month, that fee is refunded.
- Response time
- We reply to email within 4 working days. If you don't hear from us, check all of your inbox folders, then let us know and we'll reply promptly.
[email protected]
Have a question about a service?
Tell us what your business needs, or what isn't working. We reply by email within 4 working days.